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Welcome to Azucar!

 

RULES & POLICIES

group class rules

No outdoor shoes

Bring a spare pair of shoes to change into before entering the studio. Depending on the class you are taking, appropriate footwear could be: suede-soled dance shoes, street shoes with clean soles, or bare feet. When in doubt, ask your instructors.

Classes start on time

Please arrive early to allow our classes to start on time.

Classes end 5 minutes early

Unless otherwise specified, all our classes end 5 minutes before the stated end time, in order to allow the next class to start on time.

Photos / videos during classes and events

Please do not take any photos or videos during class. If you would like to record what we did in class, ask your instructor to demonstrate at the end of class. Instructors can accept or decline at their discretion. Any videos taken by students/participants are for personal use only.

We may occasionally take photos and videos during classes and events, for promotional purposes. If you have any concerns or misgivings about being in these photos, please advise us ahead of time. All photos taken by our instructors and administrators are the sole property of Azucar! Latin Dance Company and will be used at our discretion.

Guests and observers

You and/or your guests are welcome to observe any class at no charge, so long as observers do not participate, disturb or disrupt the class. Observers who disrupt our classes will be asked to leave the studio.

Liability waiver

Liability waivers must be signed by all first-time students before their first class.

membership & payment

Payment

All payments are due, in full, the day of the first class.

Accepted payment methods are cash, credit cards (Visa, Mastercard, American Express, JCB), and contactless debit.

Membership tiers

We operate on a membership basis, with a single monthly fee giving you access to all of the classes at your level. We offer 3 membership tiers:

1 Day/Week – Come to the studio once per week and take all of the classes open to your level. You may alternate the day from week to week. Classes taken in excess of the one day will be charged as drop-ins.

2 Days/Week – Come to the studio two days per week and take all of the classes open to your level. You may alternate the two days from week to week. Classes taken in excess of the two days will be charged as drop-ins.

Unlimited – Come to the studio any day of the week and take all of the classes open to your level.

Drop-ins

Drop-ins are welcome for most classes and especially encouraged during the first week of the month.

The drop-in rate is $20 +HST per class.

Monthly sessions

Each month is a new session, so we recommend that you sign up at the beginning of the month to take advantage of the full class session. Classes are cumulative, so if you drop in during week 3 or 4 of any given month, you may be unfamiliar with what was covered in the previous weeks.  We recommend you check with us about dropping in mid-month or buying your monthly pass after the first week of the month.

Membership upgrade / downgrade

If you chose a 1 Day/Month or 2 Days/Month membership and would like to upgrade to a higher membership tier, you can do so at any time by paying the price difference! However, please note that any drop-in fees you may have paid before the membership upgrade are not refundable.

If you chose a 2 Days/Month or Unlimited membership and would like to downgrade to a lower membership tier, you can do so only prior to the first class of the month.

Membership cancellation

Monthly memberships can be deferred or cancelled only prior to the first class of the month. In this case, we can offer you a full refund, an Azucar gift certificate, or to defer your membership to the following month (we only allow one deferral).

After the first class of the month, we do not offer any refund, credit or deferral options. However you are welcome to transfer your membership for the remainder of the month to a friend or family member who does not already have a membership for that month.

Contact us at info@azucarottawa.com for more details.

privacy policy

Liability waiver

Liability waivers must be signed by all first-time students.

All information contained in the liability waiver is confidential and will not be shared with anyone outside of Azúcar! instructors and administrators.

How is my email used?

Electronic receipts

We input your email address into our payment system so that we can send you an electronic receipt for your payment. This information is not stored after the transaction is completed.

Class lists

When you buy a monthly pass, we create an email list so that we can contact you with regard to that month’s classes if needed – for instance, is a class is cancelled due to weather or a holiday.

Mailing list

If you agreed to be added to our mailing list, you will receive periodic newsletters in the form of monthly email updates and occasional special bulletins.

Our mailing list is hosted on a secure server with a newsletter provider and is never shared or sold to any third party. You may unsubscribe from this list at any time.

Please note: if you have a monthly pass but unsubscribe from our mailing list, you will still receive email updates about classes during the month(s) for which you are registered. However, you will no longer receive newsletters.

questions?

If you have a question about any of our studio policies, please email us at info@azucarottawa.com.